KANSAS CITY, Kan., April 9, 2013 — MHC Kenworth – Kansas City received the 2012 Dealer of the Year Award for the United States and Canada at the Kenworth Dealer Meeting, held recently at the PACCAR Engine Company manufacturing plant in Columbus, Miss.
MHC Kenworth – Kansas City was selected as Kenworth Dealer of the Year from among Kenworth’s six Gold Award winners for 2012.
“The Dealer of the Year award is a testament to our many dedicated employees at MHC Kenworth – Kansas City, who provide superior customer support each and every day,” said CEO of Murphy-Hoffman Company Tim Murphy, which operates 55 dealerships in 11 states. “It’s certainly gratifying to be recognized for our efforts from among the many outstanding Kenworth dealers. We’re honored to receive this prestigious award.”
The award encompasses MHC Kenworth – Kansas City locations in Columbia, Kansas City, and St. Joseph, Mo., and Olathe and Topeka, Kan.
To win the Dealer of the Year Award, dealerships require dedication to its customers and a strong focus on the entire operation of heavy and medium duty truck sales. MHC continued its pursuit through offering around-the-clock and extended hours of service at most of their locations, and ranked the highest in number of advanced technician training, provided an extensive parts selection and the highest number of PacLease units in-serviced in 2012.
“Excellent Kenworth T680 and PACCAR MX engine sales, strong market share in heavy and medium duty trucks, continued investment with the opening of its new St. Joseph facility, and a high level of customer support were among the hallmarks of success for MHC Kenworth – Kansas City in 2012,” said Kenworth General Manager and PACCAR Vice President Gary Moore. “The outstanding performance and excellent results are commendable and established MHC Kenworth – Kansas City as a very worthy Kenworth Dealer of the Year.”
MHC Kenworth has built its business on the belief that customer loyalty is only as strong as customer service. This focus has helped MHC Kenworth – Kansas City trained employees to possess a passion and strong dedication to serving customers, and achieve the fastest turnaround time on customer concerns.
"This is a great honor for our company," said Regional Vice President of MHC Kenworth Missouri and Kansas locations Steve Mayhew. "Our employees have worked hard to give our customers award-winning service. With the ever-changing technology and number of PACCAR MX engines running in the Midwest, we will continue to provide superior customer service and convenient locations including our new full service locations in St. Joseph and Topeka."
Located across 11 states, MHC is a network of over 90 locations, including 55 heavy and medium duty truck dealers, 36 MHC Truck Leasing locations, 4 Carrier Transicold locations, and a wholly owned finance company, MHC Financial Services. MHC features Kenworth, Hino, Ford, Volvo and Isuzu trucks. Through its formal quality program, MHC delivers excellent service to its customers and maintains ISO 9001 certification.
To learn more about MHC’s locations, services and standards, visit www.MHC.com or call (888) MHC-TRUCK.